What should I do if the vertical X-ray bucky stand cannot be installed on the ground?

Recently, the customer of the X-ray vertical bucky stand sent to medical equipment has received the goods, but when the customer arrived at the hospital for installation, a problem was discovered. Because the floor heating pipes are laid under the ground of the hospital, if the expansion screws are directly on the ground, the floor heating pipes may be hit, so the customer said that he wants to install an iron plate base. I want our company to provide the size of the iron plate. In fact, our company has a mobile X-ray vertical bucky stand, which is a mobile base installed under the fixed camera frame.
The iron plates of the mobile base have fixed length, width, thickness and weight. It is specially customized by our company according to the counterweight of the X-ray vertical bucky stand, so that the doctor can move at any time when taking pictures of the patient. The special process size ensures that the bucky stand is not easy to hurt the patient during the movement.
When installing the vertical X-ray bucky stand with the base, you must be careful and don’t install it upside down. The longer side of the iron plate is installed on the back, and the shorter side is the front. When a patient is taking a film, he needs to stand directly in front of the front of the X-ray stand for filming. Be careful not to stand on an iron plate, which may easily cause safety hazards.
The size of the mobile base is 70*46*1.5CM and the weight is 35KG. Four brake wheels were installed on the bottom, and then the board surface was painted. The price after this transformation is ** yuan.
Dear users, if your hospital encounters the same problem next time, I believe you know how to deal with it. Of course, our company can also directly provide you with the finished product of the mobile base of the X-ray stand, which saves your precious time. If you still have any technical questions to consult, please call for consultation!